Privacy Policy | North Peak Peptides

Effective Date: May 10, 2026 | Version: 1.0

North Peak Peptides ("we," "us," or "our") operates northpeakpeptides.com ("Site"). This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit the Site or place an order. All products sold through this Site are intended exclusively for in vitro research use.

1. Information We Collect

We collect the following categories of information:

Order Information: Name, email address, billing address, shipping address, phone number, and payment details necessary to process your order. Payment card data is processed by our third-party payment processors and is not stored on our servers.
Attestation Records: When you enter the Site or place an order, we record your research-use attestation, including the timestamp and IP address associated with each attestation. These records are maintained for compliance purposes.
Site Usage Data: If you have accepted cookies, we may collect anonymized usage data such as pages visited, time on site, and referral source. No usage data is collected if you decline cookies.
Communications: If you contact us via email or our contact form, we retain the content of your message, your email address, and our response.
Cookies: We use essential cookies for site functionality (e.g., age/research verification, cart session) and, with your consent, analytics cookies. See Section 5 for details.

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing and fulfilling your orders, including shipping and payment processing;
Maintaining attestation records to document buyer acknowledgment that products are for in vitro research use only;
Communicating with you about your orders, including order confirmations, shipping notifications, and customer support;
Complying with applicable legal and regulatory obligations;
Improving site functionality and user experience (only with cookie consent);
Preventing fraud and ensuring site security.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share your information only in the following limited circumstances:

Service Providers: We share order and shipping information with payment processors, shipping carriers, and hosting providers solely to fulfill your order and operate the Site.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4. Data Retention

Order Records: We retain order data, including associated attestation records, for a minimum of five (5) years from the date of the order for compliance and legal purposes.
Attestation Records: Research-use attestation data (timestamp, IP address, and consent status) is retained for the same period as the associated order.
Communications: Customer support communications are retained for two (2) years.
Cookies: The entry attestation cookie expires after 30 days. Cookie consent preferences are stored in your browser's local storage indefinitely until cleared.

5. Cookies

We use the following cookies:

npp_attestation (essential): Records your research-use attestation timestamp and IP address. Expires after 30 days. This cookie is required for site access and cannot be declined.
WooCommerce session cookies (essential): Maintain your shopping cart and checkout session. These are required for site functionality.
Analytics cookies (optional): If you accept cookies via our consent banner, we may load analytics scripts to understand site usage patterns. If you decline, no analytics cookies are set and no usage data is collected. You can change your preference at any time by clearing your browser's local storage.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure, and restricted access to personal data on a need-to-know basis. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you;
Request correction of inaccurate information;
Request deletion of your personal information, subject to our legal retention obligations;
Object to or restrict certain processing of your information;
Receive your data in a portable format.

To exercise any of these rights, contact us at support@northpeakpeptides.com. We will respond within 30 days.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact

For questions or concerns about this Privacy Policy or our data practices, contact us at:

North Peak Peptides
Email: support@northpeakpeptides.com
Website: northpeakpeptides.com