Get in Touch
Have questions about our products or need help with an order? We're here to help.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM EST
We typically respond within 24 hours.
Response Times
Order support
< 12 hours
Damage claims
1–2 business days
Product questions
< 24 hours
Bulk / institutional
1–2 business days
Quick Answers
Check your email for a tracking link from UPS. Orders placed before 1 PM EST ship the same business day.
COAs are available on each product page and in our COA library.
Take photos of the damage and email us within 14 days. Every domestic order includes free damage protection — we'll reship at no cost.